Return & Refund Policy

At MJK GLOBAL, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, you may request a return or replacement within 24 hours of delivery.

Return Eligibility

• The return request must be submitted within 24 hours of receiving your order.

• The product must be unused, undamaged, and in its original packaging.

• The product should include all original accessories, tags, and packaging.

• Products that have been used, washed, damaged, or altered by the customer may not be eligible for return.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery and provide clear photos/videos of the product and packaging. After verification, we may offer a replacement or refund.

Refund Policy

Once the returned product is received and inspected, the refund will be processed if the return is approved. Refund processing time may vary depending on the payment method.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, personal-use, or other applicable reasons. Such products will be clearly identified where applicable.

Important

Return requests made after 24 hours of delivery may not be accepted. Customers are advised to inspect their order immediately after receiving it.

For return or refund assistance, please contact our customer support team with your Order Number and relevant photos/videos.